Also some people complaint that Software does not detect phone even when phone is in FTM mode and drivers are installed.
In such case do the following:
Press and Hold DIAL + END + VOL UP button and Power On phone. Wait a few second and you will see Android System Recovery Menu.
Use VOL DOWN button to scroll to WIPE DATA/FACTORY RESET option and press END button. In next screen scroll down to YES and again press END button. Your phone will be formatted. Now select REBOOT SYSTEM NOW and press END button. Phone will reboot and now should connect fine.
Unlocking Process:
Turn on phone with Original SIM. Enter code *983*87274#. USB Function Menu will appear. Click on All Functions. Now turn off phone. Put SIM card which you want to use. Turn on phone, connect with computer.
You can get driver in Download Area\Driver folder.
Select Port in MultiFuN CDMA, select Model from list and press SP UNLOCK. Your phone will be unlocked in ~2 seconds.
This is Factory Unlock Method, 100% Safe. No Warranty Loss.